Returns & Exchanges
At Powell's Owls, we want you to be completely satisfied with your purchase. If you are not happy with your fashion items, we offer a 30-day return policy for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.
Receive Your Refund
Once our warehouse inspects your returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing